Shipping policy

Shipping Policy – Pink Octopus Art

At Pink Octopus Art, I offer a variety of products, from instant digital downloads to handmade creations and print-on-demand items. Please review the shipping details for each type of product below.

🖥️ Digital Downloads

  • Instant Delivery – Once your payment is confirmed, your files will be available for immediate download via email or your account.
  • No shipping fees apply.
  • If you have trouble accessing your file(s), please contact me at [your email address] for assistance.

 

🛍️ Print-on-Demand & Dropship Products

Some products (apparel, home décor, stationery, etc.) are created and shipped through trusted print-on-demand partners.

  • Processing Time: Orders typically take 2–7 business days to be created before shipping.
  • Shipping Times: Delivery varies by location but usually takes 7–14 business days after processing.
  • Shipping Fees: Calculated at checkout based on product and location.
  • Please note: As these items are custom-printed, shipping may take longer during holidays or busy seasons.

🎨 Handmade Items by Pink Octopus Art

For handmade or personally crafted items:

  • Processing Time: Please allow 3–5 business days for your item to be carefully packaged and dispatched.
  • Shipping Carrier: Orders are sent via standard UK Royal Mail (or equivalent for international shipping).
  • Delivery Times:
    • UK: 2–5 business days
    • International: 7–21 business days (may vary by country)

  • Customers are responsible for any customs fees, duties, or taxes for international orders.

🌐 External Shops (Redbubble & Spoonflower)

Products purchased through Redbubble or Spoonflower are handled by those platforms directly.

  • They manage their own production, shipping, and tracking.
  • For delivery times, shipping fees, and tracking information, please refer to Redbubble or Spoonflower directly.

🚚 Order Tracking

  • For POD and handmade items, tracking details will be provided where available.
  • Digital downloads do not require tracking, as they are delivered instantly.

📩 Questions?

If you have any questions about shipping or your order, contact me at [your email address] and I’ll be happy to help.

✨ Summary:

  • Digital downloads = instant, no shipping.
  • POD = 2–7 days processing + 7–14 days shipping.
  • Handmade = 3–5 days processing + standard shipping.
  • Redbubble & Spoonflower = managed separately.